Terms of Use & Privacy Policy
Terms of Use and Privacy Policy clauses define the conditions which one must accept in order to use this website. Once you use this website, you automatically agree to the policies laid out therein. If you do not agree with these policies, you should not use this site.
Copyright
The images, logos and names on this website which identify Karwal Driving School or third parties and their products and services are proprietary marks of Karwal Driving School and/or the relevent third parties.
Tuition Requirements
Tuition is only available to persons who are aged 17 or over, hold a valid UK provisional driving licence and who are legally entitled to drive in the UK.
Driving Lessons
You and your instructor are responsible for agreeing lesson times, location and duration of the lessons. You must inform your instructor of any matters affecting your ability or entitlement to have driving tuition, for example any lack or loss of a valid UK provisional driving licence.
Lesson Cancellations
If you and your instructor wish to cancel a lesson a minimum of 24 hour notice should be given. If your instructor cancels a lesson without giving this minimum period of notice your instructor will rearrange the lesson.
Cancelations by you must be made directly with your instructor. If you do not give at leat 24 hour notice of cancelation you will be charged for the lesson/s concerned. If you book your driving test you have 3 clear working days to cancel. This may mean that you may loose your DVSA test fee if your instructor says you are not ready for test within this three day notice period.
Lesson Payments and Bookings
You must pay for lessons before any lessons start. We accept Cash and Check. When paying by check make payment to Rishi Karwal with a minimum of 3 hours paid. Vouchers have no cash value but can be redeemed against tuition and are not transferable once they have been redeemed.
Driving Lesson Price Changes
The cost of prepaid tuition is based on the lesson price in force at the time of booking. Lesson prices may change (Increase) if you move to a new post code (address) that is outside the instructors area of operation. If there are any fuel price increases or any additional transport and service cost laws. If you havent used your prepaid lesson/s for 12 months and there is a price increase since, you will need to pay the difference.
Special Offers and discounts on driving lessons
Karwal Driving School reserves the right to introduce and to withdraw special offers from time to time. Introductory offers are only available to new learners pupils and cannot be used in conjunction with other offers and are not transferable. For Block booking discounts, total payment is needed upfront. The Special Offer prices do not apply to Automatic car tuition accept the buy one get one free offer for beginners only. Free theory test access is not available with the buy one get one free offer. Special offers are subject to location of pupil and some Driving instructors may not participate in the offer scheme due to availability.
Refund Policy
You are entitled to cancel your prepaid tuition at any time. If you have taken lesson/s at the time of cancelation you will not be eligible for a refund on any lessons taken. Where it is possible we will refund you using the same method you used to pay for your lessons when you made payment. There is no refund with the ‘Buy One Get One Free’ offer once the lesson takes place. There can be no refunds if you have paid for lessons using a voucher.
Insurance
Your instructor will carry the appropriate motor insurance, should you be involved in a collision as a learner driver whilst in control of the driving instructors tuition vehicle.
Complaints and customer care
Please inform your instructor of any immediate concerns you have with any part of your driving tuition to help resolve the matter. Or write to Karwal driving school 26 Holmfield Avenue Leicester LE2 2BF
Data Protection Act
Any personal data you provide will be held securely and in accordance with the data protection act 1998.
We will use any personal data for the purpose for which you provided it. It may also be used for marketing, research and statistical purposes or given to third parties to deliver the service you requested. Any Driving Test Pass photos taken of you can be displayed on our website pass gallery, facebook, twitter or any other social network site unless you request not to be included on any of these sites. If you agree to take any driving test pass photos, you may be added on google search to which Karwal Driving School have no control over.